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September 16, 2016

MNS's REC.VC Gets Update, Boasts New Streaming & Recording Options

By Steve Anderson
Contributing Writer

It's one thing to have Skype (News - Alert) for Business; this is a valuable new tool that comes with more than its share of use cases. For many businesses, however, it really can't be put to use without some kind of recording option, and others want access to recording tools for other purposes. Media Network Services (MNS) recently stepped in and upgraded its REC.VC tool with a set of new recording and streaming options, including some related directly to Skype for Business itself.

REC.VC is a global, cloud-based service option that offers a complete worldwide network for access. As such, it works with a variety of platforms, offering access to services through Cisco, Polycom (News - Alert), and even Chrome along with Skype for Business. With the new update, users can record and stream directly from Skype for Business, opening up several new possibilities including the ability to use meetings as informational videos or the basis for educational classes.

Users can not only record and stream from Skype for Business, but also, users can enjoy complete call encryption for REC.VC on every platform it currently works with, along with the ability to call into REC.VC from every platform as well. Skype for Business now only lacks one critical feature: the ability to call from REC.VC to Skype for Business. Google (News - Alert) Chrome, according to reports, has a similar lack. So those who use REC.VC from Skype for Business will have access to nearly the entire slate of options.

MNS' chief marketing officer and senior vice president for global alliances, Kjell Oksendal, commented, “Today is a great day for Skype for Business users around the world as we have removed the complexity of recording and streaming. They can now record or stream a video meeting or event simply by calling their REC.VC video address from the SfB client on their PC or Microsoft (News - Alert) Surface Hub. For organizations with multiplatform collaboration environments including Cisco, Microsoft, Pexip and Polycom, REC.VC is the perfect cross-platform option to simplify video meeting recording and streaming.”

It's true that there are a lot of different platforms out there when it comes to video conferencing and collaboration, and that Skype for Business is really one tool among many. While Skype for Business has several key advantages to its credit that few others have, there's a clear need to be able to record and store those conversations. In some cases, it's a matter of established law; some industries must record conversations to comply with federal regulations. In others, it's a matter of sheer usefulness; recorded conversations can be used as customer service improvement, as protection against lawsuits, and even as training material.

The value of recording these calls is clear, and with REC.VC now offering the service for Skype for Business, users will have access to one more great option to help keep Skype calls a matter of later-accessible record.




Edited by Alicia Young

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