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July 16, 2016

Lync Migration Week in Review: AINEO, Mitel, Metalogix, Qumu

By Alicia Young
Web Editor

Happy Saturday! There’s a lot of news coming out of Lync Migration this week, mainly regarding companies coming together to improve their products. Now that it’s the weekend, let’s take a look back at these exciting last few days.

AINEO Networks started off the week in a big way by making an announcement concerning its ongoing relationship with Mitel (News - Alert). Back in 2013, the duo stated that AINEO would become an authorized distributor of Mitel products. The relationship has developed further since then, and now the AINEO iPBX Hosting service will combine with MiCloud to offer enterprise customers better access to cloud-based applications. You can look HERE for more information on this development and evolving partnership.

Nowadays, everyone knows that “The Customer Journey” is one of the most important aspects of running a successful business. The Internet has revolutionized the way buyers and sellers interact, and businesses need to pay attention to these customer interactions to make sure that they are having the best experience possible. “The challenge here,” reports TMC’s (News - Alert) Peter Bernstein, “is that much of the data that frontline people, who interact not just with customers but with a variety of internal as well as external audiences and stakeholders, have not had access to all of the information they need to create real-time interactions that are compelling.” You can find all the information you need on staying connected to customers HERE.

In other news, Metalogix, a developer of software that helps businesses migrate their content to Microsoft (News - Alert) SharePoint and Office 365 in the cloud, announced this week that it has updated its Metalogix Advantage Partner Program. Joe Sullivan, director of system integrators and cloud alliances at Metalogix, said his company’s partner program means to help businesses become successful in their use of Microsoft products. For all the details on how the updates to the program will helps achieve this goal, go HERE.

To wrap up the week, Casey Houser discussed how Qumu is integrating recording into Skype (News - Alert) for Business. One of the most popular features of Microsoft Skype for Business is its ease-of-use when it comes to videoconferencing. However, it’s been missing the ability to record those sessions. Thankfully, Qumu has come out with a solution to this problem by developing their own call recording software, which will be available in Skype. You can learn more about the software and how it could benefit your business HERE.

That’s all for the Week In Review! Make sure to check out Lync Migration and come back next week for the latest news. Enjoy the sunshine and beautiful weather this weekend!



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