Lync and Skype for Business Resource Center

Lync Migration Featured Article

June 24, 2016

Exinda to Demo Skype for Business Offering

By Michael Guta
Contributing Writer

Solutions that are able to seamlessly bring together people located across far flung locations, no matter what device they are using, are essential for businesses today. There is a collaborative environment in the workforce that needs these technologies, and the easier it is to implement them, the more productive businesses can be. Exinda, a provider of application control solutions, announced its QX Boost for Skype for Business which will give organizations a comprehensive view of their network and application so they can deliver the best possible Quality of Experience (QoE ) when people are conferencing.

As the number of organizations that use conferencing continues to increase, the QoE, in terms of audio and video quality as well as application sharing, has to be the same as being there in person.

Exinda is going to be demonstrating the QX Boost for Skype for Business at the Microsoft (News - Alert) Worldwide Partner Conference (WPC) in Toronto next month along with other solutions designed to improve Microsoft cloud-based business applications.

When businesses migrate to the cloud for their voice, video, email, and applications, network health becomes that much more important, because without the network, they will not be able to access the resources they need.

Thomas St. Onge, VP of Strategic Alliances at Exinda, described the situation like this. "More organizations are leveraging Microsoft’s cloud-based applications and services, but if these apps fail to perform, the challenge is determining whether the network or the application is at fault."

According to the company, many organizations are not sure whether it is the network or the application that is responsible for lowering the QoE of Skype (News - Alert) for Business. If they don't find a quick resolution, it can result in lower user satisfaction and adoption rates. This in turn can be responsible for higher attrition rates depending on the service you provide and your client base.

With QX Boost, organizations will have a unified view of both their network and the cloud to quickly troubleshoot and resolve issues as they take place with real-time monitoring of voice, video and application sharing. By correlating network and application data within a single unified view, problems can be identified before they cause system wide failures.

Exinda provides an SDN API integration to deliver call and device level information with recommendations to potential issues with automatic notifications. Administrators can be notified right away when call quality issues arise, so problems can be addressed at the earliest stage of any disruption. 




Edited by Stefania Viscusi

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